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FAQs - Frequently Asked Questions


What is loyalty program?


PantherShieldz Offers free membership to all their customers on their first order. Loyalty Program is a program where customer receive loyalty points on each and every purchase. It started with a view that customers gets benefit of each and every purchase so that they get benefit in terms of points and can redeem them whenever they feel like.


Why should I join?


To receive loyalty points on each purchase so that you can extra discount on your next purchase to receive extra discounts.


Is there a fee to become a member?


No, PantherShieldz offers free memebership to all there customers on their first purchase. Also if you sign up for Newletter you still become a member for free.


How do I become a member ?


When you place your first order you automatically become a free member.


When will I receive the points ?


Once you have placed the order the points will be in your account created at panthershieldz.com

The loyalty points will show a status of PENDING and will be credited in your account only when the product is delivered at your doorstep.

Once the order is delivered the points will show a status of “APPROVED” and you can ready to use on your next purchase.


What if I return the product ?


If you return the product, you will get a refund and the loyalty points will be cancelled from your account.


How points are calculated ?


Loyalty points are calculated on your cart value:


On Each Rs 10 spent you get 1 point.

So if you buy a product for Rs 499 you get 49.9 points


How can I redeem it ?


Once the product has been delivered the loyalty points are credited in your account with an “APPROVED” status.


So when ever you make a next purchase you can redeem the loyalty points to get an extra discount.


Will the points be deducted when the replacement will be done ?


No, your points wont be deducted on replacement.


Is there any minimum spend to redeem the points ?


No there is no such minimum spend policy to redeem the points



What if I forgot my password & account  ?


Your can recover your password by using forgot password and reuse your account.


Can points be transferred ?


No the points cannot be transferred to any other account.